New enquiries hit voicemail
You have invested time and money generating demand. But when a prospective patient calls and nobody answers, that opportunity can disappear in minutes.
Recommended receptionist partner
Grow your practice.Not your missed-call list.
Nicola helps you bring the right new patients to your clinic. ZayaDesk makes sure their calls are answered, their questions are handled and their appointments are booked directly into 
.
- Tailored to your clinic
- No pressure
- Built for Cliniko
Zaya is answeringNew patient enquiry
00:42“I can help with that. Would Tuesday at 10:30 or Thursday at 2:00 suit you better?”
Appointment bookedAdded to Cliniko automatically
20 yearspractising as an Osteopath
Built and soldher own London practice
Why this partnership makes sense
Your marketing cannot do its job if the phone goes unanswered.
Boost Your Practice helps clinic owners create a reliable flow of new patient enquiries. But growth can expose a second problem: someone still has to respond quickly, answer confidently and get each patient into the diary.
That is why ZayaDesk is partnering with Nicola as a recommended receptionist solution for her community. It is a practical way to protect the demand you have worked hard to create — without creating another full-time job for you.
Simple. Ethical. Practical.Technology that supports your team and helps more patients get the care they are looking for.
For busy practice owners
Three growth problems your receptionist system should solve.
Your team is already stretched
Reception is juggling patients, practitioners, payments and admin. Expecting them to answer every call is not realistic — and adding another salary may not be either.
Growth creates more workload
More marketing should create more bookings, not more evenings spent returning calls. Your systems need to grow with the practice, without everything relying on you.
Meet your receptionist partner
ZayaDesk turns more calls into cared-for patients.
It works alongside your existing team, follows your clinic rules and handles the repetitive front-desk work that gets harder as you grow.
Every call answered
Zaya answers with your clinic's tone of voice, even when your team is treating patients or the practice is closed.
Patients booked into Cliniko
Available appointments are offered and confirmed directly in your diary — without another job landing on reception.
Cover that works 24/7
Early mornings, lunch breaks, evenings and weekends are covered, so marketing can keep working beyond reception hours.
Built around your clinic
Your services, practitioners, locations and FAQs shape every conversation. Complex calls can still be handed to your team.
A direct Cliniko integration
Your diary stays the single source of truth.
ZayaDesk currently books directly into Cliniko. She checks live availability and follows the same services, practitioners, locations and booking rules your team uses.
- Live availabilityNo separate calendar and no double-booking.
- Correct appointment typesMatch callers to the right service and practitioner.
- Reschedules and cancellationsKeep changes in Cliniko without reception re-keying them.
- Immediate visibilityYour team sees the booking in the diary straight away.
Clear pricing, no surprises
Pay for the call cover your practice actually needs.
No setup fee. No long contract.One answered inbound call counts as one call, whether it lasts thirty seconds or twenty minutes.
Starter
Solo practitioners & small teams
£80/ month
45answered calls included
Then £1.50 per additional call
Talk through this planGrowth
Where most clinics land
£150/ month
100answered calls included
Then £1.25 per additional call
Talk through this planPro
Busy diaries & full waiting rooms
£250/ month
200answered calls included
Then £1.00 per additional call
Talk through this planScale
High call volume & multi-site
£450/ month
500answered calls included
Then £0.90 per additional call
Talk through this planEvery plan includes: Cliniko booking, unlimited practitioners and locations, UK team support, call recordings and transcripts, and configuration around your clinic.
See the full pricing breakdownCommon questions
The sensible things to ask before changing how calls are handled.
Zaya introduces herself clearly and speaks naturally. The aim is not to trick patients; it is to give them a fast, helpful response when your team cannot answer.
Yes. Zaya can check live availability and book the right appointment into Cliniko while the patient is still on the call.
You choose the rules. Zaya can collect a message, flag an urgent request or transfer specific types of calls to your team.
No. ZayaDesk is designed to remove repetitive call pressure and cover gaps, so your people can focus on patients and the work that genuinely needs a human.
A partner introduction
See whether ZayaDesk fits the way your practice works.
Book a straightforward demonstration or send us your questions. We will show you how Zaya handles real clinic calls, what setup involves and where a human should stay in the loop.
Prefer to choose a time now?Book a 30-minute partner demoTell us about your practice